The power of reviews on Facebook
Good morning, afternoon or evening,
A lot of dentists believe that they get most of their business through word-of-mouth referrals. And while a large amount of your patients will tell their family and friends about the great experience they’ve had with you, the process a potential patient will use to follow up has changed, with the help of the internet and social media.
The first thing a potential patient is going to do is research your practice and not just your website but also your Facebook page because they want to see testimonials and evidence on a platform where there is less control and the reputation is shaped by its online community.
If a potential patient can see a strong online reputation, they are more likely to trust a practice and take action.
How strong is your online reputation?
Dominic Haslam
Social Media Guru
Learn more about Dental Social Media here
Call me on 020 7183 8388 for a friendly chat!