Client Service Plan | Dental Focus

Leave the website in our safe hands, so you can focus on your patients.

We understand that your time and staff's time is best spent treating patients and making their patient journey the best it can be in-house.

That’s why over 90% of our 600+ Dental Focus clients choose our Client Service Plan, and have trusted us with their websites for over 20 years.

Our Client Service Plan covers us being here to make sure your website is always up to date, running and a secure tool to communicate with your existing patients and prospective new patients.

Your website is your 24/7 shop front, so you can trust us to keep this up to date for you with our dedicated UK based Client Service Team.

This includes:

WEBSITE UPDATES

Unlimited Text & Minor Graphic Updates
Monthly BESPOKE SEO Blog creation and publishing
Compliance Rollouts (i.e. NHS, GDPR)
Website Hosting & Backups
SSL Encryption
GDC, CQC & ICO Compliance
Compliance Guidance & Direction
Office365 Mallboxes & Email Support Available

GUIDANCE AND DIRECTION

Website Marketing
Google Analytics
Website Traffic Reporting

Benefits & Features

EXPERIENCE: Dental Focus is a part of your team!

SAVE TIME: You no longer need to train your staff to update the website, when staff members leave often the website goes unattended and provides outdated information to your patients.

ORGANIC GROWTH: We’re here to help you grow and attract patients, through consistent content creation.

INDUSTRY KNOWLEDGE: If you’re planning an open day, or providing new services and need some help to create interest you can call up our Client Service Team who can guide you on what we have done for our most successful clients and what works best.

Reporting & Tracking Guidance

Each month we will send you reports from Google, which shows you where patients are finding your website and how many of them are getting in touch.

If you’d like us to explain these reports, give us a call and we can run through them together!

Benefits of Reporting

Knowing how patients are finding you.
Seeing here patients are spending time on your website.
Understanding how long they are spending on the website.
Measuring how many patients are calling from seeing your website.
Tracking the number of enquiries month on month through the website.

How to use the Client Service Plan

Just email us on update@dentalfocus.com and let us know the changes you need.Step 1

You’ll receive a ticket ID and requests will be tracked every step of the way.Step 2

Sit back, while we schedule the changes for you.Step 3

Our team of experts will then make the changes and make sure to check alignment, speed and overall affect so the website looks great across all screen sizes before making the changes live.Step 4

Once changes are live we will update you.Step 5

How long does it take?

Urgent changes can be done the same day (we ask to allow 1-2 days) non-urgent changes 3-5 working days.

If you’re not currently a Dental Focus client and have a website you’d like us to look after please book in a discovery consultation.

What Our Client Service Plan Clients Say

Dental Focus have worked wonders updating our website. Their knowledge on what our clients need has been super helpful. Muna has put some great detail in for me, nothing too much bother. thanks guys, I'm hoping we'll work together for many years to come!

Elizabeth Judson

Dental Focus is always very helpful and no job is too big. Yvette is especially knowledgeable and will always endeavour to help with anything she can. She is friendly and takes the time to explain to you what and how changes are made which makes the whole experience much easier.

Kelly Decowski

Excellent service - they have designed an amazing website for my practice and are always prompt in sorting out updates for the website.

Farah Rajabali

I have worked with the team at Dental Focus since 2018. Krishan, Maddy, Yvette and Jordan. They have redesigned, updated and generally looked after the Bow Lane Dental Website.

This culminated in winning Best Website at the 2021 Probe awards. Great team!

James Goolnik

We've worked with Dental Focus for over 5 years and they have always been very easy and helpful to work with. Whenever we've put ideas and questions to them, they have come back with solutions for us and worked with us to improve our website.

Patrick Rea

I have used Dental Focus for the last year and a half and I am delighted with the service I have received. Aishat and Jordan are always on hand to help with answering any questions or making changes to the website. Their innovation of our website has attracted new patients and helped boost the visibility of the practice online. I am so pleased we chose to use Dental Focus and I would highly recommend their service. Thank you!

Anna Maciag

Dental Focus created and have managed our dental practice website for several years. They have been able to do everything I have asked from them over this time. Overall very satisfied with the service!

Derrick Sathananthan

I emailed Dental Focus last week with a list of updates required for our website. I received a phone call today from Yvette, she very kindly went through each update to make sure all the changes made would meet our needs. Dental focus has a very fast response time and great communication with their clients.

Alexandra Fivey

Great team. Great service. Quick to act upon requests and provide an up-to-date website. Nothing is too much trouble for them.

Sophie Pepperman

We have been a client of Dental Focus for over 15 years , and in all those years they have never been anything but helpful, polite and always received exceptional service. Krishan has a very strong team behind him, especially with the Client Service Team who you can ask for help with anything and they will always go above and beyond for you, an amazing turn around time to make sure our website is always up to date and I would recommend the Client Service Plan to anyone who would like to have a fully compliant website.

Clocktower Dental

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