Client Service Plan

Leave the website in our safe hands, so you can focus on your patients.

We understand that your time and staff's time is best spent treating patients and making their patient journey the best it can be in-house.

That’s why over 90% of our 600+ Dental Focus clients choose our Client Service Plan, and have trusted us with their websites for over 20 years.

Our Client Service Plan covers us being here to make sure your website is always up to date, running and a secure tool to communicate with your existing patients and prospective new patients.

Your website is your 24/7 shop front, so you can trust us to keep this up to date for you with our dedicated UK based Client Service Team.

This includes:


  1. Unlimited Text & Minor Graphic Updates
  2. Monthly BESPOKE SEO Blog creation and publishing
  3. Compliance Rollouts (i.e. NHS, GDPR)
  4. Website Hosting & Backups
  5. SSL Encryption
  6. GDC, CQC & ICO Compliance
  7. Compliance Guidance & Direction
  8. Office365 Mallboxes & Email Support Available


  1. Website Marketing
  2. Google Analytics
  3. Website Traffic Reporting
Benefits & Features

EXPERIENCE: Dental Focus is a part of your team!

SAVE TIME: You no longer need to train your staff to update the website, when staff members leave often the website goes unattended and provides outdated information to your patients.

ORGANIC GROWTH: We’re here to help you grow and attract patients, through consistent content creation.

INDUSTRY KNOWLEDGE: If you’re planning an open day, or providing new services and need some help to create interest you can call up our Client Service Team who can guide you on what we have done for our most successful clients and what works best.

Reporting & Tracking Guidance

Each month we will send you reports from Google, which shows you where patients are finding your website and how many of them are getting in touch.

If you’d like us to explain these reports, give us a call and we can run through them together!

Benefits of Reporting
  • Knowing how patients are finding you.
  • Seeing here patients are spending time on your website.
  • Understanding how long they are spending on the website.
  • Measuring how many patients are calling from seeing your website.
  • Tracking the number of enquiries month on month through the website.
How to use the Client Service Plan
Just email us on and let us know the changes you need.Step 1
You’ll receive a ticket ID and requests will be tracked every step of the way.Step 2
Sit back, while we schedule the changes for you.Step 3
Our team of experts will then make the changes and make sure to check alignment, speed and overall affect so the website looks great across all screen sizes before making the changes live.Step 4
Once changes are live we will update you.Step 5
How long does it take?

Urgent changes can be done the same day (we ask to allow 1-2 days) non-urgent changes 3-5 working days.

If you’re not currently a Dental Focus client and have a website you’d like us to look after please book in a discovery consultation.

What Our Client Service Plan Clients Say
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FREE Website & Google Health Check consultations
  • Competitor analysis and local market research
  • Senior Dental Focus Manager will evaluate your website
  • Receive 3 Top Tips to attract more patients using dental marketing
  • Receive Advanced Google SEO Advice
  • Share your Google Analytics for in-depth analysis
  • Why your competitors are getting the patients