GDPR – WTF? A guide to cutting through the noise and getting the right things done.

Wednesday 25th April 2018



Download the FREE Dental Focus White Paper to understand what GDPR is and how to take the steps to cut through the noise and start getting the right things done.

Find answers to questions such as:

– what is GDPR?
– who in my practice should be aware of the new regulations?
– why should I make this a priority?
– what do I need to do with my existing data?
– what do I need to do differently moving forward?
– what is the best practice for total compliance?

Download the White Paper here.



Keep your website compliant with Dental Focus ®

Thursday 17th July 2014

Compliant Dental Websites in UK

New GDC ‘Standards for the Dental Team’ became enforceable in September  2013. To make sure your website complies with all GDC standards, contact Dental Focus ® ‘Websites for your profit’ today.

At Dental Focus ® we have over 12 years’ experience creating high quality dental websites that are fully compliant with all relevant GDC, CQC and ICO standards. For your complete peace of mind we are offering solutions to ensure all our clients stay compliant with the latest GDC regulations.

  • Solution #1. Disclaimers will be automatically placed on all our 500+ client websites to protect you and ensure patients know not to send confidential medical details via email and website forms, which are not encrypted. This service is complimentary to all Dental Focus ® Customer Service Plan (CSP) clients.
  • Solution #2. We are offering Valident v-Form services, which have been specially developed to comply with GDC, DPA and CQC legislation. These secure, encrypted forms are incredibly important for online referrals and are available at a special discount to Dental Focus ® customers.

To find out more about website compliance and how we can help you meet the new GDC standards, contact Dental Focus ® ‘Websites for your profit’ today.

For more information call 020 7183 8388, or visit

#PPBuzz! Practice Plan’s Practice Management Conference 2014 in Bolton Reebok Stadium

Friday 6th June 2014

Practice Plan's Practice Management Conference 2014Practice Plan’s Practice Management Conference 2014 #PPBuzz! is being hosted today on Friday 6th June at the impressive Bolton Reebok Stadium. Organised by Practice Plan and hosted by keynote speaker Sheila Scott include other top speakers Kevin Lewis, Steve Brown, Nigel Jones, Steve Philips, Krishan Joshi and Alfie Jones. Krishan Joshi CEO of Dental Focus will be speaking with Alfie Jones on digital marketing for dental practice managers and dentists.

Krishan said, “I’m thrilled to be invited by Practice Plan and part of this year’s Practice Management Conference. Today is a big day and my lecture with Alfie is going to be full of website marketing tips and advice. I’m very excited to perform the first official LIVE demo of Google Page 1 in 15 Minutes. I’ll be covering the latest patient acquisition techniques at Dental Focus and understanding the psychology of new patients on the Web. We will be sharing the Blueprint for Emotional Dental Websites including our structured pathway to collecting the right patient testimonials: The 8 Patient Concerns. Alfie will cover the importance of responsive and mobile websites as well as social media integration in Google search engine marketing.”

Digital Marketing Aims and Objectives for Practice Management Conference 2014 includes:

  • Google Page 1 in 15 Minutes
  • Blogs, Twitter and Facebook
  • Responsive Mobile Websites
  • Social Media for Google
  • Emotional Websites
  • The 8 Patient Concerns
  • Blueprint to New Patient Acquisition

The Practice Management Conference will be in Reading next on Friday 27th June and in Edinburgh on Friday 7th November.

Click here to book now!

How to play the Dental Focus game

Tuesday 26th November 2013

Our Dental Focus game to raise money for the Mouth Cancer Foundation is doing incredibly well, with only £18.62 to go before we’ve raised an amazing £1000 for MCF!


Contributors so far have included Belmore Dental, Valident, Money4Dentists and Henry Schein amongst many other generous donators.


The concept of the game is simple: donate via our Virgin Money page and get yourself a spot on the grid, where your personal photo and company logo will be featured. The more you donate, the higher you’ll appear – but all donations will gain you a spot as every £1 helps us to make a monumental contribution to the work that the Mouth Cancer Foundation do.


Follow the activity on Twitter by checking out #dfgame, and play the game by visiting

IAAFA Promo Code only 3 Days Left…

Friday 27th September 2013

Do you want to increase your website profits from Botox, Dermal Fillers and Facial Aesthetic treatments? 
You only have 3 days left to book early for this November’s most exciting conference “The IAAFA” ~ International Academy of Aesthetic Facial Academics because delegate tickets go up, Up, UP (again) by an extra £50 each after 30th September. Now is the time to book early but remember to first get your IAAFA Promo Code to qualify for IAAFA VIP Access:

* VIP Badges
* VIP Entrance
* VIP Seating
* VIP Silent Q&A
Get your speaker questions answered first in confidence
* Unlimited VIP Reception Drinks

IAAFA runs from Friday 29th to Saturday 30th November, ending with the Winter Wonderland Charity Ball, possibly the most exciting and anticipated event this year.

Book within 3 days…
Save £50 per delegate
Get VIP Access
and £3,000+ savings!

Exclusive to the IAAFA promo website


Play the #dfgame – where will you end up?

Wednesday 18th September 2013

@Blueskypeople have overtaken @belmoredental for the #1 spot! Play and share the #dfgame at to raise funds for the Mouth Cancer Foundation. 150 squares on The Grid, where will you end up?

*Warning* Dental Website Marketing

Tuesday 3rd September 2013

GDC 28-Day Countdown

New GDC Standards enforceable
from Monday 30th September 2013

I am writing to all Dental Focus Customers to warn you about the new GDC Standards for the Dental Team and how this impacts your professional use of the Internet and your dental website marketing.

Why does Dental Focus care about your Website Compliance?

The major benefit to you for complying with the rule of law is “peace of mind” that is priceless because nobody wants the GDC website to be ranked #1 on Google for their own personal name, especially with a link to the hearings and reports that come free with that special ranking. The Dental Focus philosophy is “Websites for your profit” and we must care about protecting your compliance and online reputation.

The relevant sections from the new GDC Standards requiring particular attention are Standards 1.9.1 (Data Protection Act),4.2.3 (Social Media & Blogs), 4.2.6 (Referrals & Social Media) and 4.5.2 (Website Forms & Email Encryption), 9.1.3 (Social Media & Blogs) – see the extracts below which affect your dental practice website marketing:

1.9.1 You must find out about, and follow, laws and regulations affecting your work. This includes, but is not limited to, those relating to: • data protection • employment • human rights and equality • registration with other regulatory bodies.

4.2.3 You must not post any information or comments about patients on social networking or blogging sites. If you use professional social media to discuss anonymised cases for the purpose of discussing best practice you must be careful that the patient or patients cannot be identified.

4.2.6 If a patient allows you to share information about them, you should ensure that anyone you share it with understands that it is confidential.

4.5.2 If you are sending confidential information, you should use a secure method. If you are sending or storing confidential information electronically, you should ensure that it is encrypted.

9.1.3 You should not publish anything that could affect patients’ and the public’s confidence in you, or the dental profession, in any public media, unless this is done as part of raising a concern. Public media includes social networking sites, blogs and other social media. In particular, you must not make personal, inaccurate or derogatory comments about patients or colleagues.

Further patient confidentiality guidelines will be published by the GDC concerning social media websites, such as Facebook and Twitter. Watch this space for compliance warnings and advice on dental marketing with social media.

Dental Focus Website Solutions

Solution #1. Disclaimers will be automatically placed on all our 500+ client websites to protect you and ensure patients know not to send confidential medical details via email and website forms, which are not encrypted. This service is complimentary to all Dental Focus Customer Service Plan (CSP) clients.

Solution #2. Valident v-Form services have been specially developed to comply with GDC, DPA and CQC legislation, with sensitive patient data transfers from practice websites being fully encrypted. This trusted service is offered at a special discount to Dental Focus customers and incredibly important for Referral Forms.

Compliance must be implemented by 30 September 2013 and the new standards will link three different regulatory authorities all of which carry enforcement powers: (A) The General Dental Council (B) The Information Commissioner (Data Protection Act 1998) and (C) the Care Quality Commission (CQC).

Dr. Nigel Knott is a dental surgeon with significant experience and a specialized knowledge of how the Data Protection Act impacts upon the use of online communications in dental practice. He is CEO of Dentsure Ltd. and has agreed to advise Dental Focus customers on measures they should take to comply with the new legislation. Nigel has published a number of articles on the subject in various dental journals and I would urge you to read his advice carefully.

Take action, scroll down to read the important message from Dr Nigel Knott.
Best wishes,
Krishan Joshi 
aka The Master
CEO of Dental Focus

Important Message from
Dr Nigel Knott BDS LDS
CEO Dentsure Ltd

“Krishan has requested my assistance to help Dental Focus Customers steer a safe passage through the jungle of Data Protection Act legislation and the impact this has on dental practices with Dental Focus websites. I am happy to assist him as being a Dentist brings a greater understanding of the problems and providing trusted solutions an imperative.”

4.5.2 If you are sending confidential information, you should use a secure method. If you are sending or storing confidential information electronically, you should ensure that it is encrypted.

“Valident v-Form services have been specially developed to comply with GDC, DPA and CQC legislation, with sensitive patient data transfers from practice websites being fully encrypted.

Protecting sensitive patient data is a professional duty of care. The Valident Brand Icon displayed on your Practice Website Home Page, brings confidence and trust to your patients and proves regulatory compliance.

For an exclusively discounted set up fee of £195+vat and monthly subscription from just £19+vat, Dental Focus customers can protect their website communications before 30 September 2013 when the GDC Standards will be enforced.

In the last few days a new customer has sought my advice as the practice Yahoo e-mail services account has been hacked with devastating effects. It is not just the fact that patients have been sent demands for cash to be sent to the Practice Principal, but the fact that the Data Controller has failed to implement the requirements of the DPA and the Practice Principal is culpable!

In February of this year I warned in my article published in the BDJ of the possible consequences of using insecure online communications. I am amazed the BDJ carries Classified advertisements from dental practices using insecure e-mail accounts for the transfer of sensitive personal data (PII) online in clear breach of the DPA!

I have developed the Valident services to give you the necessary peace of mind and practice website protection you need to comply with the law. I have written a special Dental Focus Newsletter and you can receive it by registering at 

I hope this helps, thank you.”

Be compliant by 30th September 2013 

Google Glasses: A Glance into a Future in which the Internet is Inescapable?

Wednesday 29th May 2013

As you are probably aware, Google are about to launch “Google Glasses”.

They will cost £975 a pair and will feature a camera, voice-activated controls and send sounds to the ear.

The display will be just above the right eye and there you can search the internet (for directions, take photos, translate languages and more) and send messages, just as with your desktop or laptop. Storage of data will be via Google’s cloud, with which the glasses will be synced. They could also be synced with Android smartphones when these run the MyGlass app, which has already been released by Google.

But Google Glasses could be a potential distraction and may need to be banned in certain instances. Such as when driving. It will be interesting to note that should Google Glasses become as prominent as the tablet or smartphone, once your glasses are on, you will always potentially be in ‘work mode’ or ‘on call’, and in a state of accessibility and interactivity for the vast majority of your day.

Google glasses, Apple iPhone, Amazon Kindle, Samsung Galaxy plus all the other brands, are continuously coming to market. Whatever the browser (Internet Explorer, Firefox, Chrome, Safari etc), whatever the device (desktop, laptop, PC, Mac, tablet, smartphone and soon; glasses) – the flow of information is increasingly now 24/7.

Dental Focus ensures that your online presence will not only work across all browsers, but also across all devices too. In fact Dental Focus design a special ‘fast-action’ mobile website, a version of your main site, specifically to suit the characteristics of a smartphone.

With this continuous access to information, maybe we will soon need to have a refuge to ‘shut out’ the world, for just a while?

Best wishes,

The Dental Focus team.



Thursday 2nd May 2013

It isn’t news that the PC is being overtaken by the tablet and the smartphone.

Companies like Microsoft face a steep decline into inaptitude unless greater progress in these areas is made, as market analysts predict Android and tablets to outsell laptop and desktops combined as soon as 2015. Furthermore, international polls claim users are increasingly using their tablets and mobile phones for activities they used to rely on their television and computers for, such as watching films, researching and shopping.

Recent reports confirm this.

During the first three months of this year, shipments of laptops and desktops fell 14% worldwide, compared to a year ago (International Data Corporation). This is the fastest fall ever recorded. Sales themselves fell to just 76.3million units.

IBM’s launch of the first desktop was back in 1981, but we are now seeing sales of computers decline. Even Windows 8, Microsoft’s latest offering, has failed to boost PC sales.

This is not only because people are finding Tablets such as Apple’s iPad and Google’s Nexus 7 cheap and convenient in comparison, but also because most people already own a laptop, desktop computer, or both. As a result, shares in firms such as Hewlett Packard and Microsoft are suffering.

For anyone with a business that has an online platform, this trend is of great importance, as online adaption is needed to ensure continued relevancy with clients and prospective clients. So, for your dental marketing you need to think about not just having a website, but also a dedicated mobile website. In other words, a simplified version of your main site that is easy for potential patients to view on a mobile. Whilst this may have once been an elegant extra addition, a mobile website has indeed become a necessity.

As you may know, Dental Focus have begun developing over 100 Mobile Dental Websites for progressive clients who understand the urgent need for a Fast-Action Mobile Website that downloads just the hottest pages within 3 seconds when patients are “on-the-go” with slower mobile speeds. For more information, and excellent testimonials from our clients, click here.


Best wishes,

The Dental Focus team.

The New Dental Focus Identity.

Friday 19th April 2013

The online world is fast growing, filling our eyes with visual clutter and our heads with conflicting messages.

As such, Dental Focus has now re-launched, in order to cut through all this with a simple and clear message. Dental Focus design and build websites with excellent return; they won’t blind you with science, but instead aim to de-mystify and explain, in order to enable and empower dentists. The private online club for people ‘in the know’ has been closed – now anyone can join in.



To emphasize this celebration of clarity, Dental Focus has launched a new, simple and memorable logo with an icon that stands out like a beacon for the new proposition: “websites for your profit”.

The icon is based on the initials ‘D’ and ‘F’ which make an elegant, unique symbol reminiscent of the pound sign and therefore reinforces the company’s new tagline. Furthermore, the icon is similar to the number eight, a number considered highly auspicious and thought to bring great luck in many Eastern countries, particularly in China, where the Mandarin word for the number also means good wealth, profit and fortune.

Finally, it also suggests the infinity symbol, which relates to the infinite website options, solutions and possibilities available. Dental Focus are very experienced problem solvers, creating profitable websites, specific to the requirements of the dentist or practice, whether it is NHS, mixed, private, high end or referral practice. Not convinced? A quick look around our website will prove as much.

Check out the new ‘DF’ icon, and let us know what you think. Your comments are important to us!

With thanks and best wishes,

The Dental Focus team.